Symantec endpoint protection antivirus definitions not updating

Posted by / 25-Sep-2016 11:23

Symantec endpoint protection antivirus definitions not updating

You can obtain the most recent virus definitions (also known as protection files or pattern files) from Symantec in several ways.

Running Live Update (the first option below) is usually the easiest and most effective, but other options are available.

This template allows you to monitor Symantec Endpoint Protection 12.1.x client services and major events from the application event log.

Prerequisites: Win RM must be installed and properly configured on the target server.

Select Maintenance in the Event Type drop down dialog and click Add. Name the event “Symantec Antivirus” in the Event Name field. Select the frequency for the updates to occur in the Day drop down and set the start and end time for the event.

The options “Allow User to Cancel Event”, “Shutdown after Maintenance”, and “Disable Keyboard and Mouse” can be enabled if desired.

Introduction Deep Freeze provides administrators with a way to protect workstations from changes by rolling back any change made to the computer at reboot. Configure your Deep Freeze install package as per your normal requirements, including passwords and other settings that may be required.

Deep Freeze does not make any distinction between changes that are malicious, or changes that are desired on a workstation and this can pose some challenges in managing 3rd party products that require updates to occur on a periodic basis.

All faculty and staff computers are provided with licenses for Symantec End Point Protection software.

Use an application such as Norton Anti Virus, Mc Afee Virus Protection or AVG Free to protect your computer.

Below are step-by-step instructions for using Symantec End Point Protection software to update virus definition files, schedule automatic virus definition updates, scan your computer for viruses, and schedule a virus scan.

On this page: (10.5 through 10.7.x) is available from IUware (requires Indiana University Network ID).

The University Information Security Office (UISO) recommends that you update your virus definitions daily, and scan your computer weekly. Live Update will download the virus definitions from Symantec's site.

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Back to top Symantec's Intelligent Updater is an alternative to Live Update for obtaining the most recent virus definitions.